![]() ![]() Msowoya told CNN his family decided to take a train back home to Boston after spending three days in Newark airport. We stood in line for 6 hours at luggage claim only to be told that they won’t be giving anyone their luggage and they should file a claim and pray and hope that their luggage gets delivered to them,” Msowoya said. We didn’t get any help and later tried to get our bags to cancel the trip. “We had to go to the customer service line, which had taken us 10 hours the previous day. Msowoya said his family was eventually booked on another United Airlines flight that was scheduled to take off Monday evening, but it was also canceled. ![]() Msowoya told CNN that his United Airlines flight from Boston to Newark airport was delayed Sunday, which caused him and his family to miss their connecting United Airline flight from Newark to Johannesburg. 6.Claude Ronnie Msowoya and his family spent three days trying to get to Johannesburg, South Africa, only to be forced to return home by train, without his baggage. ![]() Daily communication with aircraft maintainers and AW maintenance bases will be necessary. Validation of Technical Instructions (Publications, Technical Bulletins) to improve the quality of the Instructions for Continued Airworthiness. Maintain a constant link with Product Support Engineering Italy to increase awareness of fleet problems and establish a fleet-wide knowledge base of occurrences and their resulting technical solutions. Input and Analysis of field data for reliability and maintainability in order to into liaise with and drive product improvements through the AW Design Offices. Support the Fleet Control Center with resolving AOG issues and providing Technical solutions during a non-standard work week and week-ends. Technical Front-end analysis and resolution of technical issues reported by the North American fleet of Customers, Technical Representatives, and P145 Repair Stations in a timely manner. Works within an international team of Product Support Engineers between Italy and USA to analyze and propose solutions to increase the reliability and maintainability of the in-service fleet of AW aircraft. Identify and resolve discrepancies in the Instructions for Continued airworthiness and act as a liaison with the company engineering functions, as part of the company responsibility for the continued airworthiness of the product line. Provide engineering support for technical issues reported by the North American fleet of Customers, Technical Representatives, P145 Repair Stations, and the Fleet Control Center in a high paced and high pressure environment. Role: Service Engineer Pay: to be defined on the basis of experience Location: philadelphia, pa, us Contract: contractor My client is a world leader in helicopters design and construction and is looking for a Service Engineer.
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